AI Chatbot · Always-on support

24/7 AI support — on every channel your customers are on.

Containment rates over 60%. Native replies in 12 languages. Hands off to humans the moment confidence dips. The chatbot that actually moves your CSAT.

Home/Products/AI Chatbot
6 CHANNELS · 12 LANGUAGES
SC
SuperCX Assistant
● Online · ~5s response
Where is my order #4837?
Ask anything…
INTENT CAPTURED
Order tracking + reschedule
Intentlogistics.reschedule
Confidence0.96
Sentimentpositive
Auto-resolvedyes ✓
DEFLECTED · TODAY
1,847
Tickets · $4,617 saved
62%
Average containment rate across deployments
84k
Tickets deflected in a typical retail quarter
4.7/5
CSAT on bot-resolved conversations
/ 01Capabilities

Not a decision tree. A conversation.

Natural conversation

Trained on your domain. No robotic decision trees. Contextual replies with memory across turns.

Knowledge ingestion

Crawl help center, product catalog, policy docs. Auto-retrains on every change.

Smart handoff

Confidence drops? Hands the conversation to a human with full transcript context.

Multilingual

Native replies in 12 languages. Auto-detects, auto-routes, auto-translates if needed.

Action-taking

Doesn't just answer — places orders, books slots, updates accounts via your APIs.

Outcome analytics

Containment rate, CSAT, revenue events tracked per conversation, per intent.

/ 02Channels

Six channels. One bot.

Web

Embeddable widget, custom-styled to match your brand.

WhatsApp

Full Business API integration with rich media + flows.

Instagram

DM automation with shopping cards and quick replies.

Messenger

Facebook Messenger with persistent menus and webview.

In-app

iOS, Android and React Native SDKs.

SMS

Conversational SMS with link previews and short URL tracking.

/ 03Where it works

Trained per industry, tuned per brand.

Same engine, six playbooks. Each one comes with an opinionated set of intents, conversation flows, and integration hooks battle-tested in production.

Retail & D2C

Order tracking, returns, WISMO, conversational commerce.

Fintech

KYC, account queries, dispute handling, dunning.

Healthcare

Appointment booking, triage, post-discharge follow-up.

SaaS

Onboarding, feature discovery, churn-rescue, billing queries.

Travel

Itinerary changes, cancellations, multilingual support.

Education

Admissions, scheduling, payment reminders.

Our returns chatbot deflected 84,000 tickets in 90 days. The CSAT on bot-handled conversations is higher than our human queue.
RT
Head of Returns
Leading D2C Brand

Deploy a chatbot that earns its rent.

Pilot in 14 days, scoped to the metric that matters most to your team.

Start the pilot